Returns & Exchanges

We want you to be perfectly satisfied with your purchase, which is why we offer a 30-day return window for all unused Xpandlaces in their original packaging. Simply initiate a request within 30 days of delivery to receive a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the unused laces and hardware in their original packaging to ensure they are protected during transit.

3

Attach Shipping Label

Download and print the prepaid shipping label provided through our portal and securely affix it to your package.

4

Receive Refund

Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing